How to save an LUW from your Inbound Queue (SMQ2) for future analysis?

You desire to save an LUW from your Inbound Queue (SMQ2) for future analysis.

This may be particularly useful for an error analysis or to assist in a investigation of the SAP Support.

The saved LUWs will be removed from the Inbound Queue and saved to transaction SMQ3 (Saved Inbound Queue).

• SCM APO Release Independent
• SAP ERP Release Independent

Saving a Queue to SMQ3

To save an LUW to SMQ3, follow these steps:

1. Access the Inbound Queue at transaction SMQ2 and locate the failed (SYSFAIL) queues.
    
   
2. Double click on the desired queue. The details of the queue will be shown.
    
   
3. Double click again to see the queue entries.
    
   
     
4.  Position the cursor in the failed entry and access the menu "Edit", then "Save LUW".
    
   
5. The queue will be saved and could be checked at transaction SMQ3.

Restoring a Queue to SMQ2

To restore a saved LUW to the Inbound Queue (SMQ2), follow these steps:

1. Access the Saved Inbound Queue at transaction SMQ3.
    
   
2. Press Execute.
    
   
3. Locate the entry you would like to restore and position the cursor over it.
    
4. Now click the button "Restore LUW".
    
   
5. A confirmation popup will appear. Confirm your decision.
6. The queue will be restored to SMQ2.
   
   Important: the scheduler will try to reprocess the queue so it may be necessary to unregister the Inbound Scheduler (SMQR) to be able to debug the queue in SMQ2.